Professional Wireless Services

iQor’s global professional services help you maintain network reliability and provide end-to-end network-wide capabilities supporting 2G to 4G network expansions. From wire line, wireless, data rooms and power EFI to decommissioning work, iQor professional service provides high quality solutions for all of your network needs.

Networking Needs

Solutions for every problem:

High-quality, Global Service Solutions.

As an experienced and trusted industry service provider, iQor provides high-quality global solutions for OEMs. Our service offerings are designed to support both single and multi-vendor environments. iQor’s professional service offering and processes are fully TL9000 certified.

Services Provided

Multi-Vendor Engineering Services.

Technical Experts Available 24/7.

iQor’s Network Technology provides critical and technical assistance for our extended life product lines and non-iQor products 24 hours a day, seven days a week. We offer support with Service Level Agreements (SLA) and a knowledgeable and experienced support staff of product engineers to help you maintain your network.

Supported Products

iQor supports an expansive list of products.

24/7/365 Technical Support & Product Repair

We provide complete CTAC support, including:

On-site or Off-site Training

iQor offers courses for technicians and support personnel who perform daily operations and maintenance on iQor's extended life products. Currently, iQor offers courses on the following products:

Customers can attend iQor’s training facility in Plano, Texas, which provides the best environment for learning. Our customer service organization has fully operational labs that can be configured to resemble most customers’ network configurations. Hands-on lab work is included to give the students practical experience using the equipment in the CTAC lab. Customers are also exposed to additional capabilities and technologies that could be added to their network.

They can also request training classes be held at their own location of choice. Classes held at a customer’s site might have limited access to test beds or equipment for hands-on training. For training at the customer’s location, the customer will have to cover the travel and expenses of the iQor trainer.