Bilingual (English/French) Contact Center Agents, Collections
Location: Montreal, Quebec
Department: Business Process Outsourcing (BPO)
Open Date: 03/10/2014
We are currently seeking Bilingual (English/French) 3rd party collection Agents for our Montreal Center of Excellence.
- Experienced collectors start at, at least, $14/hr, depending on experience with benefits and bonus
- No experience in collections is a flat $10.25/hr
- Experience in collections is an asset
- Ability to handle/prioritize multiple tasks in a fast-paced environment
- Exceptional attention to detail, organization, analytical skills, and ability to focus on task-at-hand
- Ability to analyze, define, research, resolve, and communicate problems and problem resolutions
- Initiative and ability to recommend alternative approaches to enhance system performance
- Flexibility to work overtime when needed to meet team deliverables
- Excellent time management and organizational skills
- Strong verbal and written communication skills, especially in English
- Flexibility to work some evenings up to 8pm
- Ability to learn quickly and retain knowledge and adapt to changes
- Great interpersonal skills, coaching and mentoring abilities
- We will only retain candidates that can qualify for a collection license in all provinces & territories
Please use the "Apply Now" button located at the top of the page to apply for this position.
Internal applicants, please email your resume to email@example.com with "INTERNAL: Collection Officer/Montreal" in subject line.
iQor is an AA/EEO employer. M/F/D/V