Early Stage Collections

Our unique approach is simple, help customers regain their good standing with our client's by bringing their past due balances current.

By leveraging our proprietary technology platforms, advanced analytics and dialer capabilities, we provide effective, efficient early stage collection services that greatly improve roll rates for accounts moving back to current. Unlike traditional A/R service providers, we bring a strategic discipline to the receivables process with methodologies that include up-front root cause analytics to identify and explain existing deficiencies, as well as post-initiative evaluations and ROI metrics that quantify the effectiveness of our solutions.

Because of our expertise across multiple industries, we can customize our solutions based on industry-specific nuances in billing, dispute resolution and information requirements. The result for our clients is an ability to turn deficiencies into efficiencies, for dramatic and cost-effective resolutions that significantly improve their bottom line. And through every step of the process, we never lose sight of the fact that we are representing your most important asset—your brand—and that we are doing so to protect your most important relationship: the one with your customers. Our goal is to successfully intervene and quickly resolve late payments in a way that will enhance your brand image and retain your customers.

Smile!

Like always, we're taking customer interactions to new levels of satisfaction.

The way we communicate is evolving, and we're staying ahead of the curve. In everything we do, we're gearing up to deliver the most intelligent customer interactions the world has yet to see. Join us as we continue to lead the industry in customer experience.

Care.

At iQor, we focus on our best feature: customer experience.

Our greatest strength has always been how we facilitate authentic interactions. Even more than before, we're singularly devoted to providing the highest quality customer experiences. We've been able to do that through our top-notch team of tech-enabled agents. We're doubling down on CX to do this better, leaner, and faster.

Lead.

We're investing in our strengths, all the way to the top and beyond.

Our new Board of Directors is passionate about amplifying our partnerships, deepening our core services and remaining agile to the unique needs of our employees and clients. Innovation has always been at our core, and our leadership will continue to lead us into more revolutionary services in the future. Feel free to expect big things.

Grow.

Though we've been at it for years, this is only the beginning.

We're a business built on setting the standard for the highest quality of customer interactions. With our private cloud enabled technology, irresistible communal culture, and our talented team behind it all, we're paving the way for unprecedented customer support. Get ready to be empowered like never before.

Explore.

Come join something new.

See for yourself how iQor can bring better technology process, and people to your customer journey.