
Life Insurance Services
iQor offers a full continuum of services from customer support to recovery services in a 1st Party mode to 3rd Party efforts. This includes services regarding Groups, Individual and Agents such as;
Welcome Calls
Customer Service
Payment Contact Center
Billing Inquiries
Address Updates
Overflow Calls
Agent Support
Claims
Outbound Payment Reminders
Group Premium - Direct Bill and Self - Administered
Annuity/Life Survivor Overpayments
Pension Overpayments
Payment Plan Management
Agent Commission Returns
LTD & STD Overpayments
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Our greatest strength has always been how we facilitate authentic interactions. Even more than before, we're singularly devoted to providing the highest quality customer experiences. We've been able to do that through our top-notch team of tech-enabled agents. We're doubling down on CX to do this better, leaner, and faster.
Our new Board of Directors is passionate about amplifying our partnerships, deepening our core services and remaining agile to the unique needs of our employees and clients. Innovation has always been at our core, and our leadership will continue to lead us into more revolutionary services in the future. Feel free to expect big things.
We're a business built on setting the standard for the highest quality of customer interactions. With our private cloud enabled technology, irresistible communal culture, and our talented team behind it all, we're paving the way for unprecedented customer support. Get ready to be empowered like never before.
See for yourself how iQor can bring better technology process, and people to your customer journey.