Leaders from iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, will attend the 92nd Annual Meeting & Exhibition for the International Bridge, Tunnel & Turnpike Association (IBTTA) at the Huntington Convention Center in Cleveland from Oct. 26-29.
The IBTTA Annual Meeting & Exhibition is the premier event for transportation infrastructure professionals. Industry experts will gather to discuss the future of transportation, including advancements in tolling technology, innovations in intelligent transportation systems (ITS), and strategies to enhance operational efficiency and mobility across bridges, tunnels, and turnpikes.
Attendees are encouraged to meet with iQor’s CX experts to explore how iQor leverages its Symphony [AI]TM AI ecosystem and digital technologies to revolutionize customer experience (CX) in the transportation sector. iQor’s SMS messaging capabilities enable tolling companies to improve their electronic payment processes, while the company’s extensive process management expertise supports coaching and efficient workflows that drive frontline agent performance, ensuring regulatory compliance and robust security measures.
To learn more about IBTTA’s 92nd Annual Meeting & Exhibition, visit the official event website. To book time with an iQor CX leader, visit the iQor IBTTA 92nd Annual Meeting & Exhibition event page.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.
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Nicole Gobbo
Director of Communications
NEWS & PRESS