ST PETERSBURG, Fla. April 1, 2021 (BUSINESS WIRE) - iQor ("the Company") is pleased to announce the promotion of James McClenahan to Chief Sales Officer. James is responsible for accelerating iQor's growth with strategic new logos and to continue expanding additional new solutions for the company’s existing key relationships. As a senior member of the executive team, James will report directly to President and CEO Gary Praznik.
"We are excited to elevate James to this new role. He complements our strong performance-oriented culture, and we believe his leadership and demonstrated track record of execution and achieving results makes him the right choice to lead our global sales efforts," said Gary Praznik, President and CEO of iQor.
"I am very excited to take on this new role. I believe the opportunity to build on our momentum for growth and value creation is tremendous, given iQor's irresistible culture, smart CX technology, and global footprint. I am confident that we can further accelerate what is already a record year for iQor," said James McClenahan, Chief Sales Officer of iQor. "I look forward to working with the leadership team to drive success for the organization.”
Most recently, James McClenahan held the title of Senior Vice President of Sales. James will lead a growing global sales force that is well-positioned to capitalize on iQor's BPO leadership in operational performance, work-at-home solutions, channel optimization, and other cutting-edge customer experience solutions.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.