iQor Celebrates CX Dream Team: Customer Service Week 2020

October 5, 2020

Tech-enabled BPO honors and celebrates its customer support employees who create positive experiences every day for millions of consumers

ST. PETERSBURG, FL—October 5, 2020—iQor, a managed services provider of customer engagement and technology-enabled BPO solutions announced today that it is celebrating Customer Service Week across nine countries. Over 30,000 customer support employees will participate in the week-long celebration from October 5 - 9, 2020.

The health and safety of iQor’s global workforce remains its top priority and the company will celebrate the week with a host of fun and inspiring virtual events.  

Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers. Held annually during the first full week in October, Customer Service Week is celebrated in all 50 states and over 60 countries. 

“Our agents have overcome many challenges this year due to the impact of COVID-19,” said President and CEO of iQor, Gary Praznik. “Thousands of our employees migrated to working at home during the midst of the pandemic and continued to provide top tier customer support with empathy and optimism. iQor is deeply grateful for our employees’ unwavering support during this unprecedented year. We are honored to celebrate their success and dedication.”

During Customer Service Week, iQor will thank its “Dream Team” of employees, boost teamwork, and raise awareness of the importance of customer service through virtual games, activities, and rewards. 

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About iQor

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at or follow us at

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Like always, we're taking customer interactions to new levels of satisfaction.

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