iQor Expands in the Philippines with Two New Contact Centers

November 17, 2016

Hiring More Than 2,500 in Iloilo and Bacolod

St. Petersburg, Florida – iQor, a global provider of business process outsourcing and product support services, today announced that it has expanded its service operations in the Philippines with the opening of contact centers in Iloilo, in Western Visayas, and in Bacolod, in the Negros Island Region. 

The additional 150,000 sq.ft. and more than 2,500 workstations will expand iQor’s service capacity for leading technology, telecommunications, retail, and financial services brands. The new centers provide further geographic diversity to iQor’s existing presence in Clark, Davao and Dasmarinas, bringing the total number of iQor employees in the Philippines to more than 16,000. 

“The Philippines remains a terrific place to conduct business,” said Hartmut Liebel, Chief Executive Officer of iQor. “Government officials at all levels remain engaged and helpful as we grow due to client demand and the service-oriented, tech-savvy talent we continue to find in labor markets across the Philippines.”

“We’re excited to expand our operations in some of the fastest growing regions of the Philippines,” said Gary Praznik, iQor’s Chief Operations Officer, Retail & Consumer Services. “The labor force, infrastructure, and economic development support in Iloilo and Bacolod are fantastic and we are excited to create local jobs for local talent.” 

The company is actively seeking to hire more than 2,000 qualified individuals to help support client growth in customer care, technical support, sales and collections. Interested candidates may apply online using iQor’s mobile-friendly application at https://eapt.iqor.com or contact us at our new locations: 

iQor Iloilo
One Techno Place 
Office 1 & 2
Iloilo Business Park, Iloilo City
+63 918 803 8304

iQor Bacolod
Northpoint Technohub, The District North Point
National Highway, Brgy 15 
Talisay City, Bacolod, Negros Occidental
+63 918 807 3398

About iQor

iQor provides global customer interaction and product support solutions in 18 countries. Our 40,000 employees solve our client’s most strategic problems. We partner with many of the world’s best-known brands to deliver product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business process and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.

Media Contacts

Robert Burke
robert.burke@iqor.com
646-274-3044