ST. PETERSBURG, Fla.- iQor, a global provider of customer interaction and product support services, was named as a finalist by QuEST Forum at its annual Americas Service Providers and Suppliers Summit in Dallas, Texas. iQor was recognized for its sustainability efforts in the Corporate category.
“This recognition acknowledges our efforts to reach our Sustainability 2020 goal of creating a greener, more environmentally friendly supply chain by reducing toxic e-waste and re-using precious resources and materials.”
“We are honored to be a finalist for QuEST Forum’s Sustainability Awards,” said Jimmy Rodriguez, Chief Sustainability Officer at iQor. “This recognition acknowledges our efforts to reach our Sustainability 2020 goal of creating a greener, more environmentally friendly supply chain by reducing toxic e-waste and re-using precious resources and materials.”
As the world’s largest integrated product and customer support company, iQor partners with the world’s leading technology brands to complete 20 million repairs of electronic devices, components and equipment each year, keeping products and materials in use and out of landfills through refurbishment, asset recovery and recycling.
The QuEST Sustainability Awards promote, encourage and honor the efforts of those serving as role models in fields of sustainability. This year the awards recognize companies in six different market segments: Consumer Electronics, Network Equipment, Non-Electronics Hardware, Field Services, Software and Corporate.
iQor recently announced it has adopted the Quest Forum’s Sustainability Assessment Model to further drive and benchmark sustainable supply chain practices. iQor has already achieved significant results, including annually recycling:
80+ tons of metals
7,500 tons of cardboard
265 tons of plastic
210 tons of foam
970 tons of e-scrap
To learn more about iQor’s sustainability initiative, please click here.
About QuEST Forum
QuEST Forum is a global organization dedicated to quality and sustainability in the ICT community. We are very unique in that we create a collaborative environment for service providers and suppliers, who are often times competitors, to come together and develop innovative solutions to relevant industry issues. QuEST Forum unifies the ICT community through the implementation of TL 9000 (an ICT specific quality management system that is built on ISO 9001), performance benchmarking, and a broad array of common metrics that support rapid industry adoption of new technologies and consistent quality of communication networks around the world.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 18 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.