" There is a very strong relationship with iQor at every level of the organization, from front line to C-suite. Communication is constantly flowing, transparent, professional, collaborative, and effective."

- Leading SaaS Provider

Insights

What iQor Delivered

23%

Weekly Close Rate

65

Calls per Rep per Day

2 → 45

Team Scaled on Demand

Challenge

Creating a Sales Organization That Could Scale With Demand

A growing digital marketing platform helps nonprofits, trade and event organizations, and credit unions build and maintain membership through digital advertising. When the COVID-19 pandemic disrupted its core markets, shifting demand created an urgent need to rethink how the company generated and converted new business. 

The organization sought a flexible sales model that could increase revenue, improve collaboration, support lead generation, and quickly expand into new opportunities without sacrificing execution. 

The client needed a partner that could: 

  • Accelerate revenue growth  

  • Scale sales capacity as demand changed  

  • Collaborate on sales strategy  

  • Expand into new markets with agility 

Solution

Building a Flexible Revenue Growth Engine

iQor partnered closely with the client to redesign its outsourced sales program, beginning with a comprehensive discovery process that reshaped the sales strategy from the ground up. 

Working alongside the client's subject matter experts, iQor established new performance metrics, enhanced targeting strategies, developed virtual training programs, and created a scalable operating model capable of adapting quickly to changing business priorities. 

Key Capabilities Delivered

01

Strategic Sales Partnership

Collaborated closely with client leadership to continuously refine sales strategy and execution.

02

Performance Management

Established new KPIs and productivity benchmarks focused on high-volume outreach and measurable outcomes.

03

Training & Coaching

Developed virtual onboarding, coaching, and continuous learning programs to improve sales effectiveness.

04

Buyer Persona Development

Enhanced lead acquisition by refining audience targeting and identifying new market opportunities.

05

Scalable Sales Model

Rapidly expanded and optimized the sales organization as demand shifted across multiple sales motions and verticals.

Results

Measurable Business Impact

23%

Weekly Close Rate

65

Calls per Representative per Day

30

Emails per Representative per Day

7%

Weekly Connect Rate

2 → 45

Sales Team Scaled to Meet Demand

Ready to Turn Adoption Into Growth?

See how iQor helps organizations build dedicated sales operations that scale customer acquisition, drive product adoption, and turn early market traction into lasting revenue growth.

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