infinityAiQ
Technology That Drives
Results
Start with insights. Build toward outcomes. Scale what works.
12 years of proprietary data.
Proven Technology. Real Outcomes. Results Driven.
100%
Data visibility
25%
Cost Reduction
20%
Revenue Growth
100%
Outcome Pricing
We listen before we deploy.
× THE PROBLEM
Deploy first. Understand later.
Samples miss what matters.
Pilots. Not impact.
✓ THE IQOR WAY
Listen to your challenges & desired outcomes.
Analyze 100% of interactions for insights.
Deploy technology to deliver results.
Built on insight. Powered by the best of
Most AI platforms begin with the technology and hope the results follow. We start with 12 years of interaction data across millions of customer touchpoints.
Our proprietary engine diagnoses which conversations are ripe for automation, where human expertise is irreplaceable, and where the two should work together — then continuously measures both against the outcomes that matter to your business.
That's the difference: agentic AI and human agents operating as one workforce, guided by data from Day One.
We can build this because we've spent decades managing human agents at scale — and turned every one of those interactions into intelligence.
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Peak Demand. Zero Hold Time.
On the highest-volume day of the year, thousands of customers couldn't wait. See how iQor deployed Agentic iQ through Infinity AiQ to resolve order inquiries end-to-end, cutting the cost per interaction from 89 cents to 15, with no holds or handoffs.
Retail & Direct Marketing
Agentic iQ + Insights iQ
cost reduction
revenue growth
shifted to Agentic
1.4M calls analyzed
+30% identified as automatable
AI handles the routine—humans focus on revenue
“Humans freed for work that grows revenue.”
Enterprise IT Support
Agentic iQ
compliance
agentic-resolved
cost savings
30,000 IT support tickets monthly
Agentic AI diagnoses and resolves issues
Automatically documents every interaction
“No tickets missed. No human escalations needed.”
LEADING AIRLINE
Insights iQ
Net savings identified
NPS lift
CX cost reduction
53,000 interactions analyzed
$7.6M+ in savings unlocked
Roadmap and value identified before Day One
“Insights first. Every dollar proven before deployment.”
Great CX starts with
Diagnose Before Deploying
100% visibility across operations with secure, transparent data
Strategy grounded in real insights
Expert-led execution with clear ROI targets
Heritage of Delivering Outcomes
Decades of proven CX outcomes
Global solutions scaled for the most demanding clients
Experts deploying technology that complements your investments
Human + AI Architecture
Balance agentic and live support to optimize cost and revenue
One partner to build, test, validate, and scale
Improve performance without sacrificing customer experience
Accountability
Align to the metrics that matter most to you
Tie our incentives and investments to your outcomes
Deliver results through outcome-based performance
Start anywhere. Scale everywhere – Powered by experts, priced on outcomes, proven by results.
The conversation starts here.
Listen
Provide 25K interactions, we provide an agentic opportunity map.
Design
We build and deploy agentic agents with human support.
Build
Scale with confidence with continuous measurement.
One service. Outcome-driven. Live in 60 days.
Trusted by Leading Brands
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