Sep 2, 2026
The Logical End Point of AI Job Interviews Is Two Bots Talking to Each Other
“If you’re going to send a bot to me,” says Mark Monaghan, vice president of organizational development at iQor, “I’ll send a bot to you.”
Senior writer Kate Taylor at WIRED recently examined what happens when artificial intelligence enters both sides of a job interview. Monaghan describes bot-to-bot interviews as “the next logical stage” of AI in recruiting, especially as employers and candidates increasingly rely on automated interview tools.
The story explores a candidate’s decision to use ChatGPT during an interview after completing multiple automated interviews without receiving follow-up from a human recruiter. The exchange became a conversation between two AI systems, highlighting the importance of clear communication, accountability, and human oversight as employers adopt AI in the hiring process.
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Nicole Gobbo
VP Communications
About iQor
iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital. With 45,000 employees across 10 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Through its three delivery pillars — Grow, CXBPO, and infinityAiQ — iQor delivers scalable solutions that drive acquisition, engagement, and retention. Powered by advanced analytics and a people-first culture, iQor transforms customer interactions into measurable growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor empowers brands to grow smarter. Learn more at iQor.com.