WHO WE ARE Chris Crowley serves as the President and Chief Executive Officer of iQor CXBPOTM, an award-winning global provider of intelligent customer experience solutions. Appointed to this role on January 2, 2024, Crowley has over 25 years of senior leadership experience in the customer service BPO industry.
Before joining iQor, Crowley held the position of Executive Vice President and Chief Commercial Officer at Alorica, where he drove commercial strategies and growth for a decade. Prior to his tenure at Alorica, he served as Senior Vice President at both APAC Customer Services and Sutherland Global Services, further honing his expertise in customer service and operational excellence.
With extensive industry experience and a commitment to innovation, Crowley is a visionary leader guiding iQor toward continued success and expansion in the global marketplace. A respected thought leader, Crowley serves on a variety of technology and service advisory boards within the BPO industry.
Under Crowley’s leadership, iQor CXBPOTM is focused on enhancing its customer-centric approach and leveraging innovative solutions to elevate global partnerships and deliver exceptional customer service.
Connect with Chris Crowley on LinkedIn.
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