People Who Stay, Results That Last
With 30 years of CX expertise and 45,000 specialists across 10 countries, we've built something most BPO relationships don't reach: a 15-year average client tenure that reflects what we actually believe, which is that the best measure of a CX partner is how long clients choose to stay.
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Our Mission
To make every moment count, for our clients, their customers, and each other.
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Our Vision
To lead the world in remarkable experiences.
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Every decision we make traces back to a clear mission, a defined vision, and values we live by.
Our Values
We
45,000+
specialists across 10 countries, trained, certified, and ready to support your customers across every channel and time zone.
15 years
average client tenure, reflecting the kind of partnership that outlasts most vendor relationships.
89%
employee satisfaction rate, best-in-class across our global workforce of 45,000 specialists.
Our Connected Culture
With 45,000 employees across 10 countries, we believe the best CX comes from teams that reflect the world they serve. Different experiences, perspectives, and ways of thinking don't just make us a stronger workplace; they make us a sharper partner. We build environments where every voice is heard, every background contributes, and every iQorian has a path forward. That's what #iQorianLife looks like in practice.
#TogetherWeWin
Where Women at iQor Connect, Grow, and Lead
The Women's iQor Network (WIN) is our global community for women and allies, built around mentorship, professional development, and inclusive programming. WIN creates real pathways for career advancement and helps us build a diverse leadership pipeline that makes our organization stronger at every level. #TogetherWeWIN
Giving Back
Dedicated to Our Communities
In 2013, we launched #iQorQares because we believe that taking care of our people doesn't stop at the job. Today, as a 501(c)(3) nonprofit, iQor Qares brings iQorians together to serve the communities where we live and work, through food drives, health clinics, mentorship programs, environmental cleanups, and more. We give our team the resources and time to show up for their neighbors because a company that genuinely cares about its people makes that visible in what it does.
Leadership That Stays
Our executive team brings distinguished expertise across full-lifecycle CX, Growth as a Service, and AI-driven operations. The ops leaders running client programs have averaged 10+ years in their roles, and that consistency shows in the outcomes.
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