iQor announced today the integration of AuditBoard’s audit, risk, and compliance management platform into its business process outsourcing digital initiatives. The secure cloud-based platform provides a complete view of audit, risk, and compliance data in a single enterprise workflow system for enhanced connectivity and collaboration. It connects data across solutions and teams to provide a holistic view of risk through real-time reporting and analytics.
“iQor’s selection of AuditBoard illustrates one of the many ways in which we continually advance our digital ecosystem to provide phenomenal customer experiences. By streamlining our audit and compliance processes to improve workflows and access we will drive more efficiency and information sharing,” said iQor President and CEO Gary Praznik.
AuditBoard’s innovative audit, risk, and compliance platform provides streamlined collaboration through a single web-based repository for all compliance-related artifacts. The platform complements iQor’s already robust process for managing compliance and contractual certifications with increased automation and efficiency to support ease of doing business and excellent customer service.
“As a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, iQor regularly develops and secures digital tools to increase efficiency. AuditBoard facilitates the integration of multiple audit frameworks within one compliance tool to improve speed and optimization in compliance monitoring,” said Prabhjot Singh, iQor chief digital officer.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions for global brands. With 40,000 employees across 11 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Through its three delivery pillars--CXBPO, Growth as a Service, and infinityAiQ--iQor delivers scalable solutions that drive acquisition, engagement, and retention. Powered by data intelligence and a people-first culture, iQor transforms customer interactions into measurable growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor empowers brands to grow smarter. Learn more at iQor.com.
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