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AI That Knows When to Answer, Resolve, or Escalate
Agentic AI Delivering Measurable Results
25%
Cost Savings
75%
Agentic-Resolved
100%
Compliance
Agentic workforce for simple, high-volume transactions. Always on.
Agentic iQ handles the high-volume, repeatable work — conversations and processes — so your people focus on what drives revenue and loyalty. These aren’t chatbots. They’re agentic AI workers that diagnose, resolve, and document, with human oversight built into every workflow.
Deployed based on what Insights iQ™ reveals, not guesswork. Every agent is prioritized by impact, built for your workflows, and validated before going live.
For an enterprise IT support operation handling 30,000 tickets monthly, Agentic iQ diagnoses and resolves issues autonomously, automatically documents every interaction, and maintains 100% compliance. No tickets missed. No human escalations needed for routine work.
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Capabilities
What Agentic iQ Does
Agentic Voice Agents
AI-powered voice agents that handle transactional interactions autonomously: order status and tracking, stock and backorder inquiries, product info and pricing, return status, appointment scheduling and confirmation, balance and payment inquiries, account and address updates, password resets, shipping and delivery ETAs, refund status, store hours and locations, and plan or subscription changes.
Agentic Process Agents
Back office automation that handles fallout processing, verification, order entry, transcription and call notes, data labeling, data reconciliation, invoice matching, claims routing, and exception flagging — with the same accuracy and compliance as your best human operators.
Peak Demand. Zero Hold Time.
On the highest-volume day of the year, thousands of customers couldn't wait. See how iQor deployed Agentic iQ through Infinity AiQ to resolve order inquiries end-to-end, cutting the cost per interaction from 89 cents to 15, with no holds or handoffs.
Step 1: Insights First
Agentic iQ doesn’t start with a pilot. It starts with Insights iQ analyzing your interactions to identify exactly which tasks are automatable, which will drive the most savings, and where human escalation is still critical.
Step 2: Build and Deploy
We build agentic agents tailored to your workflows, integrated with your systems, and validated against real interactions. Continuous loop: Prioritize → Build → Validate.
Step 3: Measure and Optimize
Every agentic agent is monitored for resolution quality, compliance, and cost impact. Performance is continuously optimized based on real outcomes — not assumptions.
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Enterprise IT Support: 30,000 Tickets. Zero Missed.
Agentic iQ
compliance
cost savings
Thirty thousand IT support tickets a month. Every one diagnosed, resolved, and documented — with zero missed. After deploying Agentic iQ, 30% of tickets are now resolved autonomously, with no human escalation needed for routine work. The result: 25% cost savings and 100% compliance maintained across every interaction.
Retail: Humans Freed for Revenue Work
Agentic iQ
of work shifted to agentic agents
revenue growth
One point four million inbound calls analyzed. More than 30% flagged as automatable — routine volume that didn't need a human to handle it. After deploying Agentic iQ, those calls shifted to AI agents, cutting costs by 25% over human agents and freeing the team to focus on the work that actually grows revenue. The result: 20% revenue growth, with human effort concentrated where it matters most.
Trusted by Leading Brands
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The conversation starts here.
Listen
Provide 25K interactions, we provide an agentic opportunity map.
Design
We build and deploy agentic agents with human support.
Build
Scale with confidence with continuous measurement.