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Back Office Support — Fraud Detection & Prevention
Safeguard Transactions and Marketplace Trust With Fraud Prevention Services
Undetected fraud on your platform costs revenue and erodes user trust. Experienced fraud prevention teams from iQor deploy in 30 days, aligned with your policies and workflows from Day One.
Fraud volume rises faster than most internal teams can keep up with, and undetected cases compound into chargebacks, compliance exposure, and users who stop trusting your platform. Every fake account that slips past detection opens the door to scam listings and buyer complaints that erode marketplace credibility. Automated filters catch obvious patterns, but social engineering and identity fraud require human judgment to detect. Carrying an in-house fraud team for 24/7 coverage means budget is pulled away from the platform growth that drives revenue.
Experienced fraud analysts verify user identities, evaluate risk signals, and document findings so your team can respond quickly before damage compounds. 500% scalability means you can expand your fraud operation for new markets or product lines without the delays of recruiting and training from scratch. AI monitoring through infinityAiQ™ drives 70% error reduction. PCI-DSS v4.0, SOC 2 Type II, and ISO 27001:2022 certifications keep the payment data and account details handled during every investigation secure.
Global Brands Trust iQor to Deliver Measurable Results With Fraud Prevention Services
30 days
to deploy trained teams.
500%
scalability.
96%
goal attainment.
Trusted by Leading Brands
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Services
Catch Suspicious Activity Sooner and Expand Detection Coverage With Fraud Prevention Outsourcing
Catch Suspicious Activity Sooner and Expand Detection Coverage With Fraud Prevention Outsourcing
Fraud gets more sophisticated as your platform grows, and detection that can't keep pace costs you in chargebacks and customer trust. iQor's fraud prevention teams deliver 500% scalability with infinityAiQ™ driving 70% error reduction at every stage of the process.
Transaction & Payment Screening
Review suspicious payment activity, account changes, refund patterns, and transaction behavior before fraud turns into chargebacks or revenue loss. Trained specialists help separate legitimate customer activity from risk signals that require intervention.
Account Takeover & Identity Verification
Evaluate login anomalies, profile changes, duplicate identities, and compromised-account indicators before bad actors gain more access. Faster review helps protect real users while reducing the downstream support burden tied to account recovery.
Marketplace & Listing Fraud Review
Screen seller behavior, suspicious listings, deceptive claims, and marketplace abuse that can damage buyer trust. Fraud review helps protect legitimate sellers, reduce refund exposure, and keep platform standards enforceable.
Fraud Investigation & Case Escalation
Route complex cases through documented investigation workflows with clear escalation triggers. Specialists review connected activity, capture decision rationale, and help your team act quickly when abuse patterns are coordinated or high risk.
Policy Enforcement & Risk Decisioning
Apply your fraud rules consistently across accounts, transactions, listings, and user behavior. Clear decisioning standards help improve audit readiness and keep enforcement aligned with your tolerance for risk.
Fraud Reporting & Trend Analysis
Document flagged cases, enforcement actions, repeat patterns, and emerging abuse tactics. Reporting gives risk leaders the visibility to refine rules and strengthen prevention before the next spike.
Awards & Recognitions
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Here's What Working With Us Looks Like in Practice
Knowledgeable
Fraud prevention specialists trained on your policies, risk thresholds, and decision criteria before they review a single case. Dedicated to your program, not rotating across accounts.
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Aligned
Operations leader who understands your escalation paths, false-positive tolerance, and fraud loss priorities. One accountable owner keeps review standards clear as tactics, volume, and risk levels shift.
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Visible
Real-time dashboards showing review volume, decision quality, escalation trends, and recurring fraud patterns. Leadership gets the operational view needed to spot drift before it turns into loss.
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Fast
Fraud prevention teams deployed in 30 days. When fraud volume spikes during launches, promotions, seasonal events, or coordinated attacks, 500% scalability keeps queues moving.
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What Our Clients Are Saying
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Tell Us Your Fraud Prevention Challenge, and We'll Show You How We've Solved It Before
Share your biggest fraud prevention challenge—whether it's rising chargeback rates, fake accounts slipping past detection, or scaling fraud operations—and we'll match you with a team and a deployment plan.
Case Studies & Trends
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Every stage powered by AI — from first hire to higher performance.
Start with insights. Build toward outcomes. Scale what works.
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FAQ
We Read Your Mind & Made This FAQ
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