Healthcare

HEALTHCARE PROVIDER CALL CENTER & OUTSOURCING SERVICES.

The healthcare industry is a complex maze of insurance carriers and policies, claim processes and paperwork, terminology, medical codes, overpayments, grace periods, and pharmacy/drug coverage’s and regulations. With iQor, you will benefit from being able to combine our extensive experience in customer care, healthcare collections services and healthcare contact center outsourcing with our in-depth knowledge of the healthcare industry and its ever-changing rules, guidelines and regulations.

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Contact Center Services Provider for Hospital, Medical, Patient Support

iQor offers comprehensive contact center and outsourcing solutions, with an innovative approach to providing value-add back to our clients. As a first or third party administrator (TPA) for collections, we clearly explain the details of the situation to the parties involved so that payment can then be made and the situation resolved quickly.

Payers

At iQor, we help payers improve health plan services and communication to new and existing customers while providing outsourced processing solutions that reduce costs and streamline operations.

Healthcare Providers

We offer technology solutions that can help providers focus on their fundamental mission of delivering the highest quality of care at the lowest cost. Our back office support, workflow management tools, and global footprint are used across industries to transform processes and services.

Medical Device Repair and Refurbishment

At iQor, we have over 10 years of experience in the repair and refurbishment of medical devices. iQor works on over 150,000 devices each year. From our central U.S. facilities, parts can reach 70 percent of the U.S. in 24 hours or less due to our partnership with one of the leaders in transportation. Our European locations are similarly placed in a central location.

Certified in ISO 9001, ISO 13485 and IPC compliant, iQor is becoming a market leader in healthcare device repair. iQor services products such as auto-wash machines, chemical analyzers, blood typing systems, medical vacuum pumps, sub-assemblies, tele-monitoring sets, enteral feeding pumps, hemodialysis, ultrasound units and oxygen concentrators.

Why iQor

Partnering with Experience.

Industry Benefits

Healthcare Industry Service Provider Key Facts.

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