Multi-Layered Threat Protection
Protect. Comply. Prevent. Every touchpoint covered.
WE’RE GLOBAL
Security Certifications
A Dynamic Approach to Zero Trust
By continuously investing in a zero trust approach to cybersecurity, we protect your data and systems using a five-pillar approach.
Multi-Factor Authentication (MFA) Strengthen access control with layered authentication.
Network Security & Microsegmentation Restrict unauthorized movement within systems.
Data Security Encrypt sensitive data at every stage, ensuring compliance.
Device Authentication & Authorization Verify and secure all connected devices.
Continuous Monitoring Detect and neutralize threats in real-time.
TOP FEATURES
Security by Design
Best-in-class compliance and coaching, physical and virtual access controls, and automated monitoring.
Explore Features
Take charge of quality assurance and compliance
Detect calls that step outside of compliance guidelines, monitor call and screen activity in real time, and record and store 100% of audio and screen files.
Education and technology go hand in hand
Our communications, training, and operations teams work together on ongoing security awareness campaigns for our organization to educate employees on best practices and protocols.
Strengthen embedded security
We integrate all regulatory requirements with our CRM platform for each industry we serve. Our central architecture and multi-layer perimeter security provide unprecedented control and real-time endpoint protection.
Proactive coaching environment
Our employee self-service portal keeps agents up to date on information, and our automated coaching platform improves compliance and quality assurance by automatically triggering coaching sessions.
Geodiverse data centers
All data and internet access resides at secure data centers in geographically diverse U.S. locations connected through our MPLS network and fully mirrored with real-time data updates.
End-to-End Encryption Solutions
At iQor, we prioritize data security through comprehensive layered encryption practices and secure VPN usage.
Remote Workforce Security
- MFA-secured VPNs with enforced encryption for all employees
- Regular updates and strict access controls prevent unauthorized access
Partner Collaboration Protection
- Site-to-site VPNs with advanced encryption for secure data exchange
- Ongoing security assessments to maintain compliance
Data Encryption & Monitoring
- Sensitive data is encrypted at rest and in transit
- Robust key management and real-time security audits ensure compliance
SECURITY 
