A Dynamic Approach to Zero Trust
By continuously investing in a zero trust approach to cybersecurity, we protect your data and systems from the latest threats and ensure a secure environment for the data we store, manage, and analyze. Our five pillars of zero trust provide peace of mind that your outsourced business processes are protected through multi-factor authentication, network security and microsegmentation, data security, device authentication and authorization, and continuous monitoring of all actors.
Simplify and Strengthen Security at the Same Time
Safeguarding data and preventing fraud is becoming more complex as the digital world evolves. Simplify it with best-in-class compliance and coaching, physical and virtual access controls, and automated monitoring.
Take charge of quality assurance and compliance
Detect calls that step outside of compliance guidelines, monitor call and screen activity in real time, and record and store 100% of audio and screen files.
Education and technology go hand in hand
Our communications, training, and operations teams work together on ongoing security awareness campaigns for our organization to educate employees on best practices and protocols.
Strengthen embedded security
We integrate all regulatory requirements with our CRM platform for each industry we serve. Our central architecture and multi-layer perimeter security provide unprecedented control and real-time endpoint protection.
Proactive coaching environment
Our employee self-service portal keeps agents up to date on information, and our automated coaching platform improves compliance and quality assurance by automatically triggering coaching sessions.