Emerging Industries

Your CX partner that will scale customer support experts from startup to disruptor to industry takeovers

person on tablet in emerging industries
cababilities icon OVERVIEW

Together, we’ll make CX moves

Today’s marketplace is ripe with disruptors in nearly every sector, which is great for consumers, but what about you? You need a partner who’s with you, lockstep from the start, from event-driven and seasonal ramps and industry leading technologies that put your customers first, driving loyalty and satisfaction. We see ourselves as disruptors in the BPO industry thanks to our amazing team of CX experts across the globe and leading (and plenty of customer praises) private cloud technology that simply enables us to get your program launched in no time. Together, we’ll make some serious game-changing moves in the way CX is delivered, no matter the platform, we’ll meet your customers where they want.

service inner icon SERVICES

Go ahead, create smile-worthy customer experiences

  • Lead and revenue generation
  • Inquiries and education
  • Order management
  • Customer relationship management
  • Onboarding
  • General inquiries
  • Social media monitoring and engagement
  • Omnichannel customer support
  • Net promoter score analysis
  • Software and hardware technical support
  • Remote support
  • Integrated knowledge management
default BENEEFITS

We’re built to transform your customer experience

Quick response to event-driven volume

Early- and late-stage outbound and inbound collections at all delinquency levels

Services can include 24/7 availability with both digital and traditional methods

Proprietary speech analytics solution, training, automated coaching workflows and more improve compliance and proactively solve identity and resolve risks

team working together on digital channels for support

"We love supporting cutting-edge technologies and services so our clients can grow. We support the technical and customer service challenges so clients can continue carving out new markets."

— TONE HOLMEN , GM & SVP, RETAIL & RESIDENTIAL SERVICES