FT. LAUDERDALE, FLA., Oct. 6, 2025 – iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) provider, this week celebrates its 40,000 global employees for Customer Service Week 2025 from October 6-10. Under the theme “Mission: Possible,” the company honors the people and intelligence that redefine customer experience.
Recognized internationally since 1987 and by the U.S. Congress in 1992, Customer Service Week celebrates the essential role of customer service professionals across industries in more than 60 countries. This year’s theme reflects how iQor empowers teams to transform challenges into opportunities and deliver smarter, stronger customer experiences at scale.
“Every customer interaction is a mission that matters,” said Natalie Beckerman, Chief Business Officer at iQor. “At iQor, we blend human empathy with AI innovation to prepare, equip, and support our people in the moments that matter most. Mission: Possible captures how we approach every stage of the customer journey with clarity, resilience, and a commitment to growth.”
Through its infinityAiQ™ platform, iQor equips employees worldwide with next-generation training, real-time process intelligence, and actionable insights to fuel customer loyalty and operational excellence. From People iQ™ for AI-driven recruiting and training, to Process iQ™ for intelligent operations, and Insights iQ™ for actionable real-time analytics, iQor ensures that every CXBPO mission is set up for success. By uniting these capabilities, iQor empowers teams to deliver customer experiences that drive loyalty, revenue growth, and innovation at scale.
“Every day, our teams prove that with the right support, technology, and insights, every mission is possible,” Beckerman added.
To learn more about iQor, visit iQor.com.
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions for global brands. With 40,000 employees across 11 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Through its three delivery pillars--CXBPO, Growth as a Service, and infinityAiQ--iQor delivers scalable solutions that drive acquisition, engagement, and retention. Powered by data intelligence and a people-first culture, iQor transforms customer interactions into measurable growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor empowers brands to grow smarter. Learn more at iQor.com.
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