Tech-enabled BPO honors and celebrates its customer support employees who create positive experiences every day for millions of consumers
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions announced today that it is celebrating Customer Service Week across nine countries. Over 30,000 customer support employees will participate in the week-long celebration from October 5 – 9, 2020.
The health and safety of iQor’s global workforce remains its top priority and the company will celebrate the week with a host of fun and inspiring virtual events.
Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers. Held annually during the first full week in October, Customer Service Week is celebrated in all 50 states and over 60 countries.
“Our agents have overcome many challenges this year due to the impact of COVID-19,” said President and CEO of iQor, Gary Praznik. “Thousands of our employees migrated to working at home during the midst of the pandemic and continued to provide top tier customer support with empathy and optimism. iQor is deeply grateful for our employees’ unwavering support during this unprecedented year. We are honored to celebrate their success and dedication.”
During Customer Service Week, iQor will thank its “Dream Team” of employees, boost teamwork, and raise awareness of the importance of customer service through virtual games, activities, and rewards.
Want to learn more about iQor? Visit iQorjobs
About iQor CXBPOTM
iQor CXBPOTM is a trusted partner in intelligent customer experience solutions for global brands. With 40,000 employees across 11 countries, iQor combines three decades of expertise with AI-driven innovation to optimize performance across the entire customer lifecycle. Through its three delivery pillars--CXBPO, Growth as a Service, and infinityAiQ--iQor delivers scalable solutions that drive acquisition, engagement, and retention. Powered by data intelligence and a people-first culture, iQor transforms customer interactions into measurable growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor empowers brands to grow smarter. Learn more at iQor.com.
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Nicole Gobbo
Senior Director of Brand Marketing & Communications
NEWS & PRESS