At iQor Colombia’s grand opening event on March 14, 2023, the managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions celebrated by donating $10 million COL pesos to FAIN Fundación. The NGO specializes in transforming the living conditions and human development of vulnerable children and adolescents in Colombia. 

“Our iQorian Values inspire our interactions with one another, our clients and customers, and the global communities in which we live and work. We value the Need to Give Back and look forward to expanding our partnerships throughout the Medellín community,” said iQor Colombia Senior Operations Director Fabian Garcia. 

This is the first of many ongoing investments iQor is committed to making in the local community. Through community service activities, partnerships with local organizations, and quality employment opportunities, iQor is determined to make a positive impact in every community in which we live and work. 

“We appreciate the support that iQor Colombia is giving to FAIN and iQor’s commitment to social causes that allow vulnerable populations to have access to better living conditions. The donation will help provide psychosocial support to approximately 100 children and adolescents, their families, and teachers so they can grow and be happy. A portion of the donation will also aid in the construction of our headquarters,” said Fundación Antioquia Infantil (FAIN) Co-Founder and Financial Director Laura Cristina Gallón Muñoz. 

For more information about FAIN, visit

iQor’s new location in Medellín marks the BPO’s expansion to 10 countries to meet the growing need for digital CX and omnichannel customer support. iQor’s forward-thinking design and technology make working with us fun, no matter where the work is happening. Employees enjoy career growth and development, flexible hybrid work environments, and fantastic benefits. To join iQor’s irresistible value-driven culture, visit or visit iQor Colombia’s Facebook page at

Pictured left to right: FAIN Co-Founder and Academy Director Marcela Álvarez, iQor President and CEO Gary Praznik, and FAIN Co-Founder and Financial Director Laura Cristina Gallón Muñoz.