Certified to ISO 14001:2004, Registration No: 951 156955
iQor: a Qulture of Sustainability
Product Support Services
iQor's business model is centered around reusing the earth's valuable resources. iQor's skilled technicians across the globe are dedicated to furthering the principles iQor established in this line of business – developing efficient methods to guarantee "look & feel new" functional, cosmetic and configuration standards. iQor maximizes a net positive contribution to the global environment through providing repair and reuse of all ranges of electronic systems and components for our customers as follows:
- Maximizing product life cycles through service, refurbishment and reuse.
- Eliminating the need for replacements units and the associated carbon footprint of new manufacture.
- Recycling in an environmentally safe way components and materials to reduce demand on the earth's natural resources.
iQor endeavors to conduct our business in an environmentally responsible manner by:
- Conducting our operations in a commercially reasonable manner that protects the environment, including selecting product support sites that minimize the use of water and which are in close proximity to trade zones, borders, shipping ports and transportation hubs.
- Making prudent efforts to reduce or prevent pollution from our operations through continual identification of environmental risks.
- Complying with the letter and spirit of applicable environmental laws and regulations.
- Working with our suppliers and subcontractors to further the above principles.
Customer Interaction Solutions
iQor's business model is centered around achieving the most cost effective and seamless customer interactions on behalf of our valued partners, in the care, product support or account receivable management. iQor's leads this industry with decades of experience, which have enabled us to offer a solution focusing on world-class contact centers and an investment in the best people to engage customers on their terms: where they want, when they want.
iQor endeavors to conduct our business in an environmentally responsible manner by:
- Conducting our operations in a commercially reasonable manner that protects the environment, including selecting call center sites that minimize the use of water and which are in close proximity to trade zones, borders, shipping ports and transportation hubs.
- Lowering the amount of paper (letters, required disclosures, etc.) printed and transmitted back and forth between customers, opting instead for online payment platforms, electronic disclosures and telephone communication whenever possible.
- Utilizing thin client technology to limit the amount of replicative hardware, data connections and use of valuable resources.
- Working with our suppliers and subcontractors to further the above principles.
