Leaders from iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, will exhibit at Customer Contact Week (CCW) Las Vegas 2024 at Caesars Forum from June 4-6. 

CCW focuses on the innovative tools, technology, and techniques that transform customer contact strategies for multiple industries. Attendees will be able to explore the latest trends and applications of artificial intelligence (AI) and interaction analytics within the customer service industry, offering insights into how brands can leverage technology to stay ahead in a competitive landscape

Attendees of CCW Vegas 2024 are invited to meet with iQor’s team of experts and learn about the advanced capabilities of Symphony [AI]TM, iQor’s generative AI ecosystem that empowers its frontline agents to deliver superior workflows and compliant, exceptional customer experiences throughout the entire employee lifecycle. By tapping into iQor’s accumulated process knowledge, Symphony [AI] maximizes employee performance capabilities to drive growth, reduce operational costs, and optimize the overall customer experience. 

Stop by Booth 1418 in the Forum Ballroom between 8 a.m. and 6 p.m. PDT on Tuesday, June 4; between 7 a.m. and 6 p.m. PDT on Wednesday, June 5; and between 7 a.m. and 5:30 p.m. PDT on Thursday, June 6, to learn the benefits of a strategic outsourcing partnership that creates irresistible customer experiences. 

To book time with an iQor CX leader, visit the iQor CCW Las Vegas 2024 event page

To learn more about CCW Las Vegas 2024, visit the official event website. Tune into iQor’s Digitally Irresistible Podcast to view an exclusive interview with CCWomen Founder Sandy Ko