Experience Matters

Let's journey together

Let our experience guide you with expanded capabilities that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.

CUSTOMER INTERACTION SOLUTIONS PRODUCT SUPPORT SERVICES DATA SOLUTIONS & ANALTYICS

Solving Difficult Challenges.

If you’re looking for a partner who can analyze, integrate and impact the complete customer journey across an ever-increasing number of channels, then look no further. Our diverse suite of customer and product solutions do just that. Our integration experts can help you break down silos and leverage data and analytics to create a more seamless, more rewarding customer experience at a lower cost to serve.

Solving Difficult Challenges.

If you’re looking for a partner who can analyze, integrate and impact the complete customer journey across an ever-increasing number of channels, then look no further. Our diverse suite of customer and product solutions do just that. Our integration experts can help you break down silos and leverage data and analytics to create a more seamless, more rewarding customer experience at a lower cost to serve.

Using our integrated service delivery model and global footprint, our 35,000 employees around the world solve our clients' most difficult challenges

Take a Look

SEE HOW WE SUPPORT THE WORLD'S MOST INNOVATIVE BRANDS

A Trusted Guide

Change happens

Nearly every industry we serve, from financial services to consumer electronics, is undergoing a massive amount of change. Our unique customer engagement model, global scale and deep understanding of how to connect and integrate support ecosystems, helps you navigate and succeed in this changing landscape.

Our Integrated Service Delivery Model.

Building Sustainable Value
Single Point of Contact

We invest in Global Account Managers who are invested in your success. They are accountable for the entire service solution.

Deep Insights

Managing more parts of your business allows us to foster innovation and create emergent business value.

Vendor Consolidation

Less vendors, means less cost. Deeper partnerships that allow for strategic investment for the long-term.

Single Global Client P&L

We encourage a positive workflow by employing a unified effort that cuts across product support and customer care. Divisional success is reflected throughout the entire organization rather than just a single unit.

360° View of the Customer

We can connect and share data across the customer value chain that can lower the cost to serve and improve experiences.

Lower Cost To Serve

We said it and we mean it. You should expect lower costs across the enterprise as our solution recognizes and values integration.

Gary Praznik | President & CEO

Nearly every industry we serve, from financial services to consumer electronics, is undergoing a massive amount of change. Through our unique customer engagement model, global scale and deep understanding of how to connect and integrate support ecosystems, iQor is well-positioned to help our clients navigate and succeed in this changing landscape. We invite them to learn more about our new wide range of integrated solutions.

Integrated Vertical Solutions

Focused and specialized
Media & Wireless
Digital Infrastructure
Consumer Electronics
Telecommunications
Transportation & Logistics
Utilities
Retail & Etail
Financial Services & Insurance
Healthcare

Contact Us

Your journey awaits

We are here to help solve your most difficult challenges. Creating value is never easy. We pride ourselves on being good listeners and providing a solution perspective that can help keep your customers delighted. We're just a click away. We're ready if you are.

GET IN TOUCH

Smile!

Like always, we're taking customer interactions to new levels of satisfaction.

The way we communicate is evolving, and we're staying ahead of the curve. In everything we do, we're gearing up to deliver the most intelligent customer interactions the world has yet to see. Join us as we continue to lead the industry in customer experience.

Care.

At iQor, we focus on our best feature: customer experience.

Our greatest strength has always been how we facilitate authentic interactions. Even more than before, we're singularly devoted to providing the highest quality customer experiences. We've been able to do that through our top-notch team of tech-enabled agents. We're doubling down on CX to do this better, leaner, and faster.

Lead.

We're investing in our strengths, all the way to the top and beyond.

Our new Board of Directors is passionate about amplifying our partnerships, deepening our core services and remaining agile to the unique needs of our employees and clients. Innovation has always been at our core, and our leadership will continue to lead us into more revolutionary services in the future. Feel free to expect big things.

Grow.

Though we've been at it for years, this is only the beginning.

We're a business built on setting the standard for the highest quality of customer interactions. With our private cloud enabled technology, irresistible communal culture, and our talented team behind it all, we're paving the way for unprecedented customer support. Get ready to be empowered like never before.

Explore.

Come join something new.

See for yourself how iQor can bring better technology process, and people to your customer journey.