iQor integrates solutions on a global scale.

Our 32,000 customer care professionals, service technicians, and analytics specialists help the world’s best-known brands transform every customer experience into a competitive advantage.

Our solutions shape customer experiences.

We use data science and real-time analytics intelligence to deliver extraordinary customer experiences that enhance revenue while promoting and protecting our clients’ brands.

Let our experience guide you.

In today’s ever-changing customer experience landscape, you need a sage partner with invaluable experience across every major peak of the product lifecyle — all while empowering your brand and lowering cost along the way.

HOW WE INTEGRATE

Customer Contact Solutions

Aftermarket Services

Data Solutions & Analytics
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Customer Contact Solutions

Our philosophy is simple. Build world-class contact centers, invest in the best people and engage customers on their terms: where they want, when they want. Our innovative consulting and technology help drive agent behaviors that deliver better outcomes.

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Aftermarket Solutions

As the world’s largest aftermarket services company, we’ve got your product support strategy covered. Our network spans 66 countries, 5 continents, 22 time zones and 4.5 billion people, offering our customers unprecedented access to exceptional service solutions.

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Data Solutions & Analytics

Our award-winning technology, logistics and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.

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iQor LinQ

LinQ is a holistic approach to the traditional post-sales support cycle. Our ecosystem connects and shares vital customer signals gleaned across Contact Centers, Aftermarket Services and Data to provide a unified, comprehensive support solution.

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Why integrated is better.

Our clients benefit on multiple levels from our integrated approach. With a diverse suite of offerings spanning the customer value chain, iQor is uniquely suited to aid and improve on your brand’s customer and product support.

Single Point of Contact
Deep Insights
Vendor Consolidation
Single Global Client P&L
360° View of the Customer
Lower Cost To Serve