Government

GOVERNMENT OUTSOURCING SERVICES FROM CONTACT CENTER SPECIALISTS.

With pressure to manage strict budgets, governments at all levels want better solutions to service their constituent and manage government receivables but have few resources for new technology or personnel to perform effectively. This is where iQor steps in. We provide clients with qualified Government specialists and cutting edge TeQ21 technology to provide aggressive but compliant government outsourcing services.

Financial Services Healthcare
Partnering With an Experienced BPO Service Provider

iQor has successfully partnered with its public sector clients—including Federal, state, provincial, and local governments around the world—for more than 10 years, servicing a wide range of customer interactions, including early stage activities through charge-offs.

TeQ21- Technology Enforced Compliance Call Center Services

Ever increasing federal oversight necessitates a higher standard of compliance. To meet this standard, iQor developed Qorus, its rules-enforced workflow engine. Programmed to comply with all current federal and state regulations, Qorus ensures that non-compliant calls or letters never go out from our contract centers.

Industry Benefits

Government Support Service Provider Key Facts.

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