Retail Service Solutions

Retail Service Environments

At iQor, we know the importance Customer Experience plays in today’s product support environments and part of that experience is having the correct infrastructure in place to assist in managing a swift and efficient repair process when a customer has an issue with one of their devices.

iQor is perfectly placed to offer Retail Service environments where your customers need them. Whether this is through a multi-branded Walk In Centre Network or through dedicated, branded Experience Centre locations, iQor can assist with bringing your brand strategy to life through inspiring retail environments. These locations can offer a flexible range of services from all levels of device repair, to a drop off location for a faulty device or to simply manage an exchange of a faulty device for a good one.

iQor Retail Service solutions can add lasting commercial value to our Customers Retail Strategies by offering Product and Accessory Sales as well as additional Technical Services value add to ensure our customers’ brand strength is maximized.

Bring Your Repair Concepts to Life



Smile!

Like always, we're taking customer interactions to new levels of satisfaction.

The way we communicate is evolving, and we're staying ahead of the curve. In everything we do, we're gearing up to deliver the most intelligent customer interactions the world has yet to see. Join us as we continue to lead the industry in customer experience.

Care.

At iQor, we focus on our best feature: customer experience.

Our greatest strength has always been how we facilitate authentic interactions. Even more than before, we're singularly devoted to providing the highest quality customer experiences. We've been able to do that through our top-notch team of tech-enabled agents. We're doubling down on CX to do this better, leaner, and faster.

Lead.

We're investing in our strengths, all the way to the top and beyond.

Our new Board of Directors is passionate about amplifying our partnerships, deepening our core services and remaining agile to the unique needs of our employees and clients. Innovation has always been at our core, and our leadership will continue to lead us into more revolutionary services in the future. Feel free to expect big things.

Grow.

Though we've been at it for years, this is only the beginning.

We're a business built on setting the standard for the highest quality of customer interactions. With our private cloud enabled technology, irresistible communal culture, and our talented team behind it all, we're paving the way for unprecedented customer support. Get ready to be empowered like never before.

Explore.

Come join something new.

See for yourself how iQor can bring better technology process, and people to your customer journey.