A Message to iQorians on Recent Events Across the US

June 4, 2020

A Message to iQorians on Recent Events Across the US

Thursday, June 4, 2020

Dear iQorians,

Since the senseless death of George Floyd, the world is sending a message that this was a clear and insidious injustice against George Floyd and the African American community. Like so many around the world, our company and families are coming to terms with everyday realities of individuals who face intolerance, discrimination, marginalization and bigotry.

As a leader in the BPO space, iQor will not remain silent on the issue.

We denounce the senseless death of George Floyd, racism in all its forms and condemn violence against all humanity.

As citizens around the globe have protested, we have been listening. We do not pretend to have the answers or even a clear path to how to solve the systemic problems that exist within society. We are committed to listening, learning and educating ourselves so that we can play our part in making the world a better place.

In these times, we draw strength from our recent iQorian Values Week celebration. We firmly believe our values will help guide us through this process of listening and educating as we advocate for equality. We know the path for an equal America will not be easy, and words are no substitute for actions.

There remains much work to be done.


Gary Praznik
President and CEO

About iQor

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.

Media Contacts

Robert Constantine


Like always, we're taking customer interactions to new levels of satisfaction.

The way we communicate is evolving, and we're staying ahead of the curve. In everything we do, we're gearing up to deliver the most intelligent customer interactions the world has yet to see. Join us as we continue to lead the industry in customer experience.


At iQor, we focus on our best feature: customer experience.

Our greatest strength has always been how we facilitate authentic interactions. Even more than before, we're singularly devoted to providing the highest quality customer experiences. We've been able to do that through our top-notch team of tech-enabled agents. We're doubling down on CX to do this better, leaner, and faster.


We're investing in our strengths, all the way to the top and beyond.

Our new Board of Directors is passionate about amplifying our partnerships, deepening our core services and remaining agile to the unique needs of our employees and clients. Innovation has always been at our core, and our leadership will continue to lead us into more revolutionary services in the future. Feel free to expect big things.


Though we've been at it for years, this is only the beginning.

We're a business built on setting the standard for the highest quality of customer interactions. With our private cloud enabled technology, irresistible communal culture, and our talented team behind it all, we're paving the way for unprecedented customer support. Get ready to be empowered like never before.


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