ST. PETERSBURG, FL—Oct. 17, 2017—The Business Intelligence Group awarded iQor, a global managed services provider embedded in the flow between product, people and services, “Sustainability Service of the Year” in the 2017 Sustainability Awards program. The Sustainability Awards honor those people, teams, and organizations who have made sustainability an integral part of their business practice or overall mission.
As of 2017 there are an estimated 8.4 billion connected devices in the world, topping the global population by about a billion. By 2020, analysts say the volume will swell to 20.4 billion, dramatically increasing the amount of e-waste and potential resource depletion.
As the world's largest product support services company, iQor plays a critical role in the circular economy, extending product lifecycles, reducing carbon emissions and slowing the depletion of precious raw materials. Additionally, iQor is a on a path to recycle 100 percent of its manufacturing and packaging waste.
iQor recently announced its adoption of the Quest Forum’s Sustainability Assessment Model to further drive and benchmark sustainable supply chain practices. iQor has already achieved significant results, including annually recycling 80+ tons of metals, 7,500 tons of cardboard, 265 tons of plastic, 210 tons of foam and 970 tons of e-scrap.
“We are honored to be awarded ‘Sustainability Service of the Year,’” said Hartmut Liebel, CEO at iQor.
“The most innovative technology brands we work with are seeking partners to help them implement the principles of the circular economy. We look forward to continuing to empower organizations to maximize product lifecycles for the sake of generations to come.”
“We are so proud to reward and recognize iQor for their sustainability efforts and smart business strategy,” said Russ Fordyce, Managing Director at Business Intelligence Group. “Their innovation and leadership serve as a high benchmark for other organizations and leaders around the globe. Congratulations!”
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 18 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.