ST. PETERSBURG, FL—OCTOBER 7, 2019—iQor, a managed services provider of customer engagement and technology-enabled BPO solutions announced today that it is celebrating Customer Service Week across nine countries. Over 30,000 customer support employees will participate in the week-long celebration from October 7—11.
Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers. Held annually during the first full week in October, Customer Service Week is celebrated in all 50 states and over 60 countries.
“iQor is extremely honored to thank our customer support agents and show our tremendous gratitude for their hard work,” said Chief Operating Officer of iQor, Martin Lehtio. “They are solving increasingly complex problems every day and do so with a deep commitment to quality customer care. We owe our success and growth to every person involved in making our customer support teams a success.”
During Customer Service Week, iQor will thank its employees, boost teamwork, and raise awareness of the importance of customer service through games, activities, and rewards. iQor’s headquarters in St. Petersburg, FL will also participate in the celebration the entire week through daily activities that boost team building. Daily themes include a breakfast potluck, thank you cards for a colleague, and a donation collection for the Community Action Stops Abuse (CASA) center to support Domestic Violence Awareness Month.
Want to learn more about iQor? Visit www.iqor.com/careers.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.