iQor's SVP of Operations to Join Panel of Experts at IoT Solutions World Congress 2018

October 15, 2018

Industry leaders to discuss latest applications of AI for the IIoT

ST. PETERSBURG, FLA – October 15, 2018 – iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is excited to announce that Connie Long, SVP of Operations, will join other industry experts next week in a panel discussion titled “AI’s Impact on the IIoT” at IoT World Congress 2018 in Barcelona, Spain.

The event, which is the largest gathering of its kind, will run from October 16-18 and is expected to draw 14,000 visitors from 120 countries. 

“AI’s Impact on the IIoT” will focus on how artificial intelligence is being applied to solve real problems in industrial settings, exploring the benefits as well as lessons learned.

“As new machine learning and AI technologies are developed, the industrial internet of things is emerging as a transformational tool,” said Long. “By integrating sensors, edge computing, vision automation, robotics and knowledge management, we can increase operational efficiencies, such as automated quality assurance and self-regulating systems, while enhancing the customer experience.”

Panel details:
WHAT: AI’s Impact on IIoT
WHEN: October 16, 2018
WHERE: Fira Barcelona, Room 7
TIME: 10:25 AM-11:10 AM

About iQor

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 8 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles. For more information, please visit us at or follow us at

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