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The Ultimate Guide to Outsourced Seasonal Staffing in the BPO Industry
Looking for the right support staff to navigate holidays, product launches, and other peak customer engagement periods?
In our three-part e-book, we break down the winning formula of tools, people, and strategies to empower you with the confidence to partner with a trusted BPO for seasonal employment that scales up or down as needed.
This guide is a must-have for CX professionals responsible for seasonal or year-round outsourced staffing!
Here’s what you’ll discover:
- Part One: The Right CX Technology for Busy Seasonal Contact Center Staffing.
- Part Two: How to Recruit, Train, and Retain Seasonal Staff.
- Part Three: Supporting Work-at-Home Seasonal Employees.
Complete the form to maximize your seasonal success and embrace a stress-free, revenue-boosting future.