iQor has earned the Great Place to Work® CertificationTM in the Philippines for 2024 for the second consecutive year. The certification honors iQor’s ability to create rewarding employee experiences through its value-driven culture. The recognition is issued by Great Place to Work®, a global authority on workplace culture.
The Great Place to Work® CertificationTM is awarded to organizations that deliver excellent employee experiences and demonstrate best-in-class people practices. The rigorous assessment process includes an independent survey of employees and an in-depth workforce questionnaire. Great Place to Work® analyzes the responses using their research-backed data-driven methodology to verify an excellent company culture and a great employee experience.
Nine out of 10 survey respondents indicated that iQor is a Great Place to Work®. Employee feedback specified a wide range of positive work experiences, including a fair and just work environment in which management promotes inclusive behaviors, a friendly and welcoming team mentality with a strong sense of community, high levels of camaraderie and workplace enjoyment in which employees take pride in their work and in iQor, excellent training and growth opportunities as well as recognition of accomplishments, and open communication between management and employees.
iQor’s Symphony [AI]TM ecosystem further empowers employees throughout the entire employee lifecycle—talent acquisition, training and development, and performance excellence—resulting in highly motivated, compliant, and efficient teams committed to delivering world-class customer service. Symphony [AI] offers a holistic approach to managing employee performance and demonstrates iQor’s dedication to employee wellness by providing tailored resources and data-driven workforce management to elevate productivity, satisfaction, and retention.
iQor, a leading managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is committed to creating irresistible employee experiences across a global footprint. iQor has 17 contact centers in the Philippines archipelago in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City. To join our irresistible team, visit apply.iqor.com.