iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, is excited to announce its participation in the June 19, 2023, CCWomen Summit at Customer Contact Week (CCW) in Las Vegas. The CCWomen Summit gathers a dynamic community of female CX executives to address opportunities and challenges facing women in customer contact. 

“I am honored to represent iQor at the CCWomen Summit to discuss emerging trends in CX. At iQor, we recognize the essential role diversity plays in fostering innovation and outstanding customer service. Our culture of inclusion helps us better understand and serve the unique needs of our customers while creating a supportive environment for all employees to thrive,” said iQor Vice President of Global Sales and DEI Committee Member Gail McLaughlin Toti. 

iQor featured CCWomen Founder and Principal Sandy Ko on Episode 76 of the Digitally Irresistible podcast to discuss the story of CCWomen and its mission to empower women in the contact center industry. 

To meet with iQor’s team of CX experts at CCW Las Vegas, stop by Booth 131 in Caesars Forum between 10 a.m. and 7 p.m. on Wednesday, June 21, and between 10 a.m. and 3 p.m. on Thursday, June 22. Learn the benefits of leveraging iQor’s advanced technology and industry expertise to optimize customer service operations, increase customer satisfaction, and drive business growth. 

To book time with an iQor team member, visit the iQor CCW event page