iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions, announced today that Vice President of Global Sales Gail McLaughlin-Toti will speak at Wespay’s 2023 Payments Symposium at Loews Coronado Bay in Coronado, California.
Payments Symposium offers payments professionals from across the United States an opportunity to learn the latest innovations, regulatory compliance, fraud management, and payments strategies. McLaughlin-Toti’s session will explore how digital technologies can provide valuable insights into frontline employee performance to improve coaching and deliver a better member experience. Attendees can join the session in room Commodore A at 1:45 p.m. PDT on Tuesday, Sept.12.
iQor is also a Triple Crown Ruby Sponsor of the event and will be exhibiting at Booth 13 in the Commodore CDE Ballroom between 8 a.m. and 5:45 p.m. PDT on Tuesday, Sept. 12, and between 8 a.m. and 1:25 p.m. PDT on Wednesday, Sept. 13. Attendees can stop by and learn how iQor’s sought-after digital CX solutions have helped the world’s leading financial institutions deliver exceptional customer support through a BPO partnership that creates smiles.
Visit iQor.com to learn more about iQor’s secure and compliant CX and how a strategic partnership with a BPO can lead to revenue recovery success, improved customer satisfaction, and higher first call resolution scores.
For more information on this event, visit Wespay’s official website.