How did you get started at iQor?

“I started as an agent with iQor 7 years ago, partly because of its proximity to my home. But then I saw how impactful our trainers were. So when my director, Anthony Paige, asked me if I’d leave iQor if another center opened up even closer, I said no! I set out to be a trainer, and after a little over a year, I accomplished my goal. It’s been almost 6 years and I still love it. I love sharing this story with my class because it proves how open iQor is to your personal goals.”

What do you believe sets us apart?

“It’s the integrity of the company and the diversity and dedication of our people. I love the fact that I can see a team member go from training to team leader, and see how much people’s lives change for the better. Whether you have a college degree or high school degree, iQor makes sure that their employees have what they need to improve not only their lives, but their families as well.”

“I love the culture and working on my team because with them, I found a family not just in the office but outside too.”

– Edriane “Drei” Ramos

What do you love most about working at iQor?

“I love the proximity of the office and that iQor offers so much career growth. I think anyone that joins iQor can expect to grow as long as you do your job with passion and dedication. I love the culture and working on my team because with them, I found a family not just in the office but outside too. They help me become the best version of myself, especially my manager, Dance Olvido, who is always there for me to guide me with my job, and even in my personal life. I don’t think I say this enough, but I want to thank her for being an awesome Manager and a friend to all of us.”

How do we make our clients’ customer experiences so successful?

It’s about how iQor provides training for leaders. Like with PPQ, which focuses on helping coaches be more efficient in their job. They also provide training courses for trainers like me called the Trainer Certification Program, which helps us improve our teaching craft immensely.”

Bonus fun fact

“I love singing and making videos for our site’s weekly updates!”